Three new features set to be added to Whatsapp

WHATSAPP users could soon see three new features added to the app which would make the messaging platform even easier to use.

For users of WhatsApp business accounts, the Meta-owned platform is anticipated to release some improvements to the app’s function.

WhatsApp Business is used by many firms as a more convenient way of providing customer service, whether that is to request an update on a delivery or to ask a question.

As companies receive many messages from customers, it’s understandable that extra support is required to sort through them all.

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