WHATSAPP users could soon see three new features added to the app which would make the messaging platform even easier to use.
For users of WhatsApp business accounts, the Meta-owned platform is anticipated to release some improvements to the app’s function.
WhatsApp Business is used by many firms as a more convenient way of providing customer service, whether that is to request an update on a delivery or to ask a question.
As companies receive many messages from customers, it’s understandable that extra support is required to sort through them all.
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